Germany - TV Work

Work is currently being carried out on BFBS TV cable headends all over Germany to get them ready for some work we are going to be doing on the satellite to give us more capacity in the future.

Due to the different nature of the cable headends, some will continue to work as normal until we do the satellite work, at which time you will have to retune your cable set top box in order to continue to receive BFBS TV channels. Some of you, however, will find that your set top box ceases to work as soon as we have modified the headend and you will have to retune your box straight away.

So, if at any point over the next few weeks, you find you can’t receive your BFBS channels, follow this retuning guide first, before calling the helpline.

If that doesn’t work, then it probably wasn’t the work we’re doing which caused your problem, so you’ll have to put it back to the original settings by following this tuning guide.

If it’s still not working, phone the helpline!

Sorry for any inconvenience caused.

Back to top